Synoptek provides world-class strategic IT leadership and hyper-efficient operational support, enabling our global client-base to grow and transform their businesses with our comprehensive, tactical IT services, including; core infrastructure management, managed cloud and hosting, cybersecurity services, end-user service and support such as 24×7 Help Desk, applications support, business continuity and disaster recovery services along with expert IT consulting.
PRODUCTS / SERVICES:
Colorado Regional Health Information Organization
"We need our team to be able to focus on the health information exchange and not worry about end user support on different internal systems and that's where Synoptek was able to come in. Things happen, but when something is a high priority, I like to be able to be able to call or email someone and know it's going to be tackled right away. Synoptek has met and exceeded my expectations, so I can go to sleep knowing they're going to contact me if something happens."
- Richard Denson, VP of Support & QA Services at Colorado Regional Health Information Organization
Red Hawk Fire & Security
"I'm extremely happy with the relationship with Synoptek. I think they brought more value to the organization than I initially expected. And if there's any issues, they let me know and come to me with a proactive solution on how it's going to be resolved, so it's no longer a burden on me - they manage that completely."
- Jeraldine Sulkoski, Director of IT at Red Hawk Fire & Security
The Car Park
"As a growing company, one of the things that we run into with other vendors is that they can't scale with us. We really needed to have more prompt support for our users but also help in planning our IT expenditures. Finally, we really needed to automate more from a technological point of view and the business processes we had in the company. We have over 300 employees now but every time that we've moved up a level, there's a point where your infrastructure needs to be adjusted accordingly. Synoptek is right there, almost anticipating what we need."
- Barbara Wolfe, Chief Operating Officer of The Car Park